Privacy Policy

Last Updated: November 22, 2025

The Chicago Poetry Center (“CPC,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us through our website at [poetrycenter.org], related subdomains, program portals, and online forms (“Site”).

This Privacy Policy explains what information we collect, how we use it, how we protect it, and your choices regarding your personal data. By using the Site, you agree to the terms of this Policy.

1. Information We Collect

We collect information in the following ways:

A. Information You Provide Directly

This may include:

  • Contact information (name, email address, phone number)
  • Donation and billing information (processed securely by third-party vendors)
  • Event registrations and workshop sign-ups
  • Submissions (poems, applications, volunteer forms, teaching materials)
  • Communications you send to us (email inquiries, feedback, etc.)

B. Automatically Collected Information

When you browse the Site, we may collect:

  • IP address
  • Browser type and version
  • Device information
  • Pages visited and time spent
  • Referring/exit pages
  • Cookies and tracking technologies (see Section 6)

C. Information from Third Parties

We may receive information from:

  • Payment processors
  • Email service providers
  • Event ticketing platforms
  • Analytics services (e.g., Google Analytics)

We use this information only to support CPC operations, programming, and communications.

2. How We Use Your Information

We use personal information to:

  • Provide and improve our programs, events, and educational resources
  • Process donations, registrations, and purchases
  • Communicate about CPC news, events, and opportunities
  • Respond to inquiries
  • Maintain and analyze website performance
  • Ensure Site security
  • Comply with legal obligations

We do not sell your personal information.

3. How We Share Information

We may share information with:

  • Service providers such as payment processors, email systems, CRM platforms, analytics tools, web hosting services
  • Partners or funders, only when relevant to program reporting or required contractually
  • Legal authorities, if required to comply with law, regulation, or safety concerns

We do not share personal information for advertising or commercial resale.

4. Donations & Payment Information

All financial transactions are securely processed by accredited third-party vendors (e.g., Stripe, PayPal, Donorbox). CPC does not receive or store full credit card numbers.

5. Data Retention

We keep personal data only as long as needed for:

  • Operational purposes
  • Program reporting
  • Historical archiving (e.g., student or artist publications)
  • Legal compliance

When information is no longer necessary, it is deleted or anonymized.

6. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Improve website functionality
  • Understand traffic and user behavior
  • Personalize email or content experiences
  • Maintain session security

You may disable cookies through your browser settings, though some site features may not function properly.

7. Children’s Privacy

CPC is committed to protecting student and youth privacy.
We do not knowingly collect personal information from children under 13 without parental or school consent. Student data submitted through schools or instructors is handled in accordance with educational agreements.

8. Security

We take reasonable administrative, technical, and physical measures to protect personal information. However, no method of transmission over the internet is 100% secure. Use the Site at your discretion.

9. Your Choices

You may:

  • Opt out of newsletter emails at any time
  • Request corrections to your information
  • Request deletion of certain personal data
  • Disable cookies in your browser

To exercise these rights, contact us at info@poetrycenter.org.

10. External Websites

Our Site may contain links to third-party sites. CPC is not responsible for the privacy practices or content of external websites.

11. Updates to This Policy

We may update this Policy periodically. The “Last Updated” date reflects the latest revision. Continued use of the Site indicates acceptance of changes.

12. Contact Us

If you have questions about this Privacy Policy or your personal data, please contact:Chicago Poetry Center
 info@poetrycenter.org
poetrycenter.org

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